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IT Service Specialist Global

A job at Full time
Professional Level Professional experienced
We are looking for As of now
DivisionAutomotive
Location  Leifers/Laives

We are looking for an:

IT Service Specialist Global

Where we need you

The Service Specialist operates within the IT Service Management department reporting directly to the ESM Manager. He/she will be responsible for designing and implementing the service management solutions within the Röchling Group. In order to improve the service provided, he/she will also be responsible for gathering the needs of internal customers.

Main responsibilities:

• Design and configure new services based on the needs of internal customers

• Analyze and document processes within the organization and propose improvements

• Participate in the implementation of new processes and services

• Design solutions to support the service management

• Manage the business platform

• Provide support to regional and divisional IT departments

• Support departments in the development of the ESM approach

How to convince us

• Experience in the field of IT service management

• The possession of a degree in computer science or in management is preferred

• Good knowledge of English

• The Knowledge of the ITIL principles and the Visio program is considered a plus

• Ability to organize the workload in order to meet deadlines and to manage projects

Ability to communicate effectively, good relational and analytical skills, attitude for problem- solving and the desire to test and integrate oneself in an international context complete the profile

What we offer

• Direct employment in the company - CCNL Gomma Plastica on 13 months, paid holidays / permits / overtime, company canteen, welfare system and company agreements including discounts for various services (cars and motorcycles, insurance and banks, mobility and travel, fashion, time free, culture and instructions, technology)

• Opportunity to grow professionally and personally

• Specific and continuous training courses, aimed at improving and retaining more and more competent and motivated employees

• The opportunity to work in a modern production facility, with the values of an international family business

In the Automotive division, you will shape the mobility of tomorrow. Together with our customers, we develop system solutions for enhanced aerodynamics and efficiency. This means: We protect the environment while also improving the driving experience of millions of vehicles.

In the Röchling Group you’ll be shaping industry. Worldwide. Together, we are changing everyday lives – by making cars lighter, making drug packaging safer and enhancing industrial applications. With 11,000 employees in 25 countries.

Human Resources
Human Resources
+39 0471 958-406
job@roechling-automotive.it

Röchling Automotive Italia S.r.l.
Via Nobel, 11
39055 Leifers/Laives
Italia

 
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