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Data Privacy Policy


Personal data is only used in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG); we are committed to treating this data confidentially. This website may contain links to websites of other providers to whom this data privacy policy does not apply.

Information on the collection of personal data

The information below will inform you about the collection of personal data when using our website. Personal data is all data that is personally attributable to you, e.g., your name, address, e-mail addresses, user behavior, etc.

The controller as defined by Article 4(7) of the EU's General Data Protection Regulation (GDPR) is Röchling SE & Co. KG, Richard-Wagner-Strasse 9, 68165 Mannheim, Germany, info(at)

You can contact our company’s data privacy officer at data-privacy(at) or at roechling(at) for matters addressed exclusively to the company’s data privacy officer or by mail at the above address directed to “c/o The Data Privacy Officer.”

When you contact us by e-mail or using a contact form, the information you provide (your e-mail address and your name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data that is collected in this context once storage is no longer required or limit the processing if there are statutory data retention requirements.

Your rights               

You have the following rights with respect to your personal data:

  • Right to information,
  • Right to correction or erasure,
  • Right to restrict processing,
  • Right to object to processing,
  • Right to data portability.

You also have the right to lodge a complaint with a supervisory authority about our processing of your personal data. For more on this, see below under B 1. (Information about your rights as the data subject)


Collected data and purpose of processing

If you are merely using the website for information (i.e., you do not register or otherwise provide us with information), we only collect the personal data that your browser needs to transmit to our server. If you wish to view our website, we collect the following information that is technically necessary for us to display our website and to ensure its stability and safety (the legal basis is the first sentence under item f) of Article 6(1) of the GDPR):

  • IP address of the accessing computer
  • Operating system of the accessing computer
  • Browser version of the accessing computer
  • Name of the accessed file
  • Transmitted data volume
  • Referring URL
  • Date and time of access
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Transmitted data volume for each page
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

This information will be evaluated anonymously. The data is used to improve the attractiveness, contents and functionality of our website. If data and external service providers must be disclosed, we have implemented technical and organizational measures to ensure the data protection regulations are observed. We will only evaluate the IP addresses in the case of a cyberattack on our servers. The log data is regularly and promptly deleted.

Collection and processing of personal data

Personal data that is not collected in accordance with the first sentence under item f) of Article 6(1) of the GDPR will be collected only if you voluntarily and expressly agree to provide it; for example, as part of a registration, by filling out forms or sending e-mails to order products or services or send inquiries or request material. You may withdraw this consent at any time.

Disclosure of personal data to third parties

As a rule, we do not pass on information to third parties. In order to process contact enquiries using contact forms on the website, however, enquiries may be forwarded to service providers/cooperation partners or third parties. If data is disclosed to service providers when processing order data, the service providers will be bound by the GDPR and the Federal Data Protection Act (BDSG), other legal requirements and this data privacy policy. In some cases, these recipients may be located abroad (third countries). The level of protection provided in Germany cannot always be guaranteed outside the EU. However, Röchling SE & Co. KG always does everything in its power to adequately ensure that service providers outside the EU offer the same level of data protection as those in the EU. Personal data is only collected and/or disclosed to government entities and authorities due to mandatory statutory regulations.

Use of cookies

We use cookies, i.e. small files containing configuration information. They help determine user preferences and implement special user functions. We do not collect personal information through cookies. If you do not want us to recognize your device, please configure your Internet browser to erase all cookies from your device, block all cookies or receive a warning before a cookie is stored. All of the website's functions will work without cookies, although some user-defined properties and settings may not be available. 

Use of cookies:

This website uses the following types of cookies, and the scope and function of these cookies are explained below:

–             Transient cookies (see a)

–             Persistent cookies (see b).

a)            Transient cookies are automatically deleted when you close your browser. They include, in particular, session cookies. Session cookies store a session identifier that can be used to assign various inquiries from your browser during the shared session. This allows your computer to be recognized when it returns to the website. Session cookies are deleted when you log out or close the browser.

b)           Persistent cookies are automatically deleted after a specified time period, which can vary depending on the cookie. You can delete these cookies in the security settings of your browser at any time.

You can configure your browser setting based on your preferences and refuse to accept third-party cookies or all cookies, for example, but please be aware that you might not be able to use all the functions of this website.

We use cookies to identify you on return visits if you have an account with us. Otherwise, you would have to log in again each time you visit.

The flash cookies in use here are not captured in your browser, but rather in your flash plug-in. We also use HTML5 storage objects, which are stored on your device. These storage objects store the required data regardless of your browser and do not have an automatic expiration date. If you do not want flash cookies processing, you can install an appropriate addon for your browser. The use of HTML5 storage objects may prevent you from turning on privacy mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.

We host our solution on Microsoft Azure in Germany, and the data is stored for 25 months.

The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.

Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.

Safe and responsible conduct on the Internet

Röchling SE & Co. KG encourages parents and guardians to instruct children about the secure and responsible handling of personal data on the Internet.  Children should not transmit any personal data to the Röchling SE & Co. KG Website without the consent of their parents or guardians. We affirm that we will not intentionally collect personal data from children, use such data in any way or make such data available to third parties without authorization.

Links to other websites

Our website contains links to other websites. We have no influence over whether their operators comply with data privacy regulations. In most cases, these websites are operated from abroad. The level of data privacy in your home country cannot be guaranteed in other countries.


You can contact our company’s data privacy officer at data-privacy(at) or at roechling(at) for matters addressed exclusively to the company’s data privacy officer. If you have any problems, questions, or suggestions, you can also send an email to communications(at) The ongoing development of the Internet makes it necessary to modify our privacy policy from time to time. We reserve the right to make suitable changes at any time.


We need your consent to subscribe to our newsletter, which we will use to notify you about our latest interesting offers. The goods and services advertised are specified in the declaration of consent.

We use the double opt-in method to register for the newsletter in cases of interested persons who are not existing customers.This means that after you have registered, we will send an e-mail to the specified e-mail address and ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. We also store your IP addresses and the time of your registration and confirmation. The purpose of this is to confirm your registration and, if necessary, to inform you about the possible misuse of your personal data.

The only requirement for sending the newsletter is your e-mail address. Any additional, separately marked data is voluntary and will be used to address you personally. After you have confirmed your registration, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is the first sentence under item a) of Article 6(1) of the GDPR.

You can withdraw your consent to the sending of the newsletter and unsubscribe from the newsletter at any time. You can withdraw your consent by clicking on the link provided in every newsletter e-mail, using this form on the website, by sending an e-mail to data-privacy(at), roechling(at), or by sending a message to the contact details stated on our 'Imprint' page.

Existing customers whose e-mail addresses we know and use for the business relationship receive our newsletter at (ir)regular intervals without registering (no double opt-in procedure). We also provide this for these groups of people in accordance with Art. 6(1)(1)(f) GDPR within the scope of our legitimate interests in order to notify or inform them of interesting product updates, specifications, or comparable news. The aforementioned opportunity to unsubscribe from the newsletter applies equally for existing customers, who can also do so via the options specified above. However, doing so will only remove them from the mailing list for the newsletter. The e-mail address used will still be employed and stored for the ongoing business relationship.

We must point out that we analyze your user behavior when sending the newsletter. The e-mails we send contain web beacons or tracking pixels that represent one-pixel image files stored on our website. We link the data and the web beacons with your e-mail address and an individual ID for the analysis. 


1. Information about your rights as the data subject

You are entitled to demand information on the data stored about you and a copy of this data (Article 15 of the GDPR). Under the conditions prescribed by law, you have the right to demand the correction, erasure or restriction of processing of personal data (Articles 16 to 18 of the GDPR).

If you have given your consent for the processing of your data, you may withdraw it at any time. The withdrawal of your consent will affect the lawfulness of the processing of your personal data after you have given it to us.

Furthermore, under the conditions prescribed by law, you have the right to object to data processing (Article 21 of the GDPR) and to receive your personal data in a structured, commonly used and machine-readable format (Article 20 of the GDPR).

Also, under the conditions prescribed by law, you have the right to lodge a complaint with a supervisory authority, not necessarily the one responsible for the company, if you are of the opinion that the processing of your personal data is taking place unlawfully (Article 77 of the GDPR). The data protection authority responsible for the Group is:

Federal Commissioner for Data Protection and Freedom of Information in Baden-Wuerttemberg, Königstrasse 10A, 70173 Stuttgart, Germany

2. Duration of data storage

Personal data will be stored as long as necessary to carry out a service that you requested or to which you have given your consent, unless otherwise required by law, such as commercial and tax retention periods. The data will be erased sooner if they are no longer required for these purposes, but after 24 months at the latest.

3. Information on your right to object in accordance with Article 21 GDPR

Right to object in an individual case

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on items (e) (processing in the public interest) or (f) (processing for the purposes of the legitimate interests) of Article 6(1) of the GDPR, including profiling as defined by Article 4(4).

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Recipient of an objection

There are no specific requirements for the format of your objection. It can be sent with the subject header “Objection,” stating your name, address and date of birth, to:

Röchling SE & Co. KG

Richard-Wagner-Str. 9

68165 Mannheim


You can also use our contact form for your questions and concerns about data privacy and the assertion of your rights.

We reserve the right to update this data privacy policy at any time and adapt it to changed legal conditions, for example. Please visit the website regularly to check for any updates.

See also:

Unsolicited Application


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